Frequently Asked Questions


Does Acupuncture Hurt?

We have many patients who are needle-phobic yet still come in for acupuncture regularly. Acupuncture needles are much smaller than the needles used for blood draws or for injections. You may feel a pinch upon insertion of the needle. Then afterwards, there may be a deep dull ache or a heaviness in the area. Most people find acupuncture to be deeply relaxing and even fall asleep during treatment.

Where are the Needles Placed?

Since acupuncture channels run up and down the body, we usually place needles in the legs, arms, abdomen or back, head, face, and sometimes ears. Even if you come in for knee pain, expect needles in other areas of your body (besides just the knee).

How Often Do I Need to Come in to See Results?

This depends on what you are coming in for. Generally, we see the best results with acupuncture if you come in weekly for at least 5-6 weeks. We can then space the appointments to every 2+ weeks, depending on results. Some patients come as often as twice per week for acute issues; others come in once every 4-6 weeks. We love seeing patients whom we haven't seen in a while whenever there is a flare-up or new issues arise.

For non-acupuncture patients, we recommend a follow-up 2-3 months after the initial appointments to check in on progress.

How Do Followup Appointments Work?

After your initial appointment, followup appointment either include acupuncture ($150) or do not include acupuncture ($120). At the followup appointment, we will review your progress. We may reassess based on how you are responding and make additional suggestions for your care.

Do You Take Insurance?

We do not take insurance; however, you may be eligible for reimbursement from your insurance company if they accept out-of-network acupuncture. We will happily provide you with a superbill for you to submit for reimbursement.

Do You Take Flexible Spending Accounts?

Yes, acupuncture is covered under flexible spending accounts. Most FSAs provide a debit card which you can use to pay for services.

Do I Always See the Same Doctor?

Most of our patients continue care with the same doctor but it is your choice to see one or the other. Oftentimes Drs. Serena and Christine cover for each other and see the other's patient due to scheduling issues or vacations.

Do You Have Evening or Weekend Hours?

Yes, we know New Yorkers work long hours. Dr. Serena is available weekday evenings (expect for Tuesdays) and on Sundays. Dr. Christine is available Tuesday evenings and on Saturdays.